Returns policy & Warranty
Applicable for all the Klearz franchises:
Defective products will be replaced or refunded within 60 days of purchase date. Payments will be refunded back to the original method of payment.
Other returns within 60 days of purchase will be accepted for merchandise credit or exchange. Refunds can also be issued with a 20% restocking fee.
Restocking fee table
Tier 1: Perfect condition. (Unopened & like-new) = 80% refund or 100% store credit.
Tier 2: Needs Refurbishment. (Product has visible scratches) = 70% refund or 90% store credit.
Tier 3: Not Salvageable. (Product is broken or cannot be refurbished) = No refund
All items sold in the clearance sections are sold as is, no returns or exchange.
Warranty on TRS products (LED boards and LED strips) is available but the customer is responsible for any/all shipping costs associated with the claim.
LED bulbs have a 1 month warranty with free shipping. 3 month warranty is also included with the buyer responsible for shipping costs.
See the 'return policy' tab on individual products for 3rd party vendor's return policy
Klearz lenses come with a one year warranty (from date of purchase). Warranties are non-transferable and are only valid for the original purchaser