At Flame Lenses, we're dedicated to ensuring your satisfaction with every purchase. Should you find yourself unsatisfied with your order, we're here to assist you.

**Returns**

You have 14 days from the date of receipt to return an item. To qualify for a return, the item must be unused and in its original packaging.

**Refunds**

Upon receiving your returned item, we'll inspect it and inform you of its status. If approved, we'll initiate a refund to your original payment method. The timing of the credit's arrival is subject to your card issuer's policies.

**Exchanges**

For exchanges, kindly return the original item and place a new order for the desired product.

**Free Replacement Window**

Within 60 days of purchase, we offer a free replacement for defective items, including shipping costs.

**Shipping**

Please note that you're responsible for covering the shipping costs associated with returning your item. Shipping fees are non-refundable.

**Contact Us**

Should you have any inquiries regarding our return policy or need assistance with your return, please don't hesitate to reach out to us at flamelenses@gmail.com  .